Privacy policy
Data controller
The company responsible for processing your data under this Privacy policy is:
- LASERCOMERCIAL ENTERPRISE S.L.
- Tax ID (NIF): B67583120
- Address: Calle Pere Andorra, 5 – Naves 5 y 6, 08650 Sallent (Barcelona), Spain
- Email address: contacto@lclasers.com
- Website: www.lclasers.com
- Telephone: +34 623 558 439
- Registered in the Barcelona Commercial Register: Volume 47,220, Folio 115, Sheet B-541122, Entry 1
At LASERCOMERCIAL ENTERPRISE S.L. we recognise the importance of protecting your personal information and are committed to processing it responsibly and in accordance with data protection laws.
This privacy policy aims to regulate all aspects of the processing of data of the different users who browse or provide their personal data through the various forms on the website.
Personal data
Personal data is information that identifies you or makes you identifiable. Through the website, in the fields provided for this purpose, we collect the personal data that the user provides: name, surname, email, telephone, postal address, town, etc., as well as any data voluntarily provided through any of the social networks on which the user is registered. In this case, privacy will depend on the settings established by the user and on the terms and conditions of the social network itself.
Visiting the website does not require users to provide any personal information. However, if they do so, the data will be processed lawfully and in accordance at all times with the principles and rights set out in the General Data Protection Regulation (EU) 2016/679 of 27 April 2016 (GDPR) and Spanish Organic Law 3/2018 of 5 December (LOPDGDD).
Purpose, retention period and legal basis of processing
We will process the data provided by the user for the following purposes:
Contact form
To respond to the request or enquiry made by the user through the contact form on the website. We collect and process the user’s personal data in order to handle and manage any request or enquiry made through this form. We will keep this data for the time necessary to fulfil the request and for the period established by law, with a minimum of 3 years.
The legal basis for processing is the consent given by the user by ticking the box accepting our privacy policy before submitting the request. The user has the right to withdraw their consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
Browsing experience
To improve your browsing experience on the website. We will keep this data until the user withdraws consent by deleting cookies and for the period established by law, with a minimum of 3 years.
The legal basis for improving your browsing experience is the consent given by the user when accepting cookies. The user has the right to withdraw their consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
Social networks
To manage our social networks and send you information about our activities and products. We will keep this data until the user withdraws consent and for the period established by law, with a minimum of 3 years.
The legal basis for managing our social networks and sending you our activities and news is the consent you give us for this purpose. The user has the right to withdraw their consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
Newsletter
To send communications, bulletins or newsletters about products of LASERCOMERCIAL ENTERPRISE S.L. With the user’s consent, we collect and process their personal data in order to send them information about our products and services. We will keep this data until the user withdraws consent and for the period established by law, with a minimum of 3 years.
The legal basis for processing is the consent given by the user by ticking the box accepting our privacy policy before subscribing to the newsletter through the form provided on the website. The user has the right to withdraw their consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
CVs
To manage the CV sent by the data subject through the form provided for this purpose and include it in the company’s candidate database. This data will be processed for a maximum period of one year, after which it will be blocked for the legally established period, guaranteeing full confidentiality both in its processing and in its subsequent destruction.
The legal basis for managing and processing the data subject’s CV is their consent, expressed by the affirmative action of sending it and ticking the box accepting our privacy policy before submitting it. The user has the right to withdraw their consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
Registered users
To register and manage an account as a “registered user” through the form on the website, which will allow the user to access their private services area and to inform them of our activities, including sending commercial communications about our services by any electronic means. We will keep this data until the user requests to be removed from the register and for the period established by law, with a minimum of 3 years.
The legal basis for processing is the consent given by the user when registering through the registration form and ticking the box accepting our privacy policy before submitting the request. The user has the right to withdraw their consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
Customer service chat
To manage the “Customer service” chat offered on our website for any questions about our services/products. In order to continuously improve the quality of our customer service, we record the chat history for analysis and improvement purposes. These records are deleted once evaluated and after the period established by law, with a minimum of 3 years.
The legal basis is the consent you give us for the use of the service. The user has the right to withdraw their consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
Disclosure of personal data and international transfers
Your data will not be disclosed or transferred to third parties unless there is a legal obligation, or to service providers linked to the Controller acting as data processors.
Our servers are located in the European Union and, as a general rule, we use service providers also located within the European Economic Area or in countries declared to have an adequate level of protection.
If we need to use external service providers that require the transfer of personal data outside the European Union or to countries not declared to have an adequate level of protection, we will ensure the security and lawfulness of the processing of your data through adequacy decisions, standard contractual clauses, binding corporate rules, derogations or any other instrument approved by the supervisory authority that offers appropriate safeguards for the international transfer of data.
Updating your data
To keep personal data up to date, it is important that users inform us whenever there has been any change; otherwise, we cannot be held responsible for its accuracy.
The user guarantees that the personal data provided is truthful, that all information provided corresponds to the real situation, and that it is up to date and accurate, and undertakes to notify any change.
Third-party data
If the user provides LASERCOMERCIAL ENTERPRISE S.L. with personal data of third parties for any purpose, they guarantee that they have obtained this data lawfully, have informed the data subjects beforehand and obtained their consent to disclose it, and that the information provided is accurate and truthful.
Mandatory information
All our forms mark mandatory fields with an asterisk (*). If the user does not complete these fields or does not tick the box accepting the privacy policy, the information cannot be sent.
Use of passwords
To access the Private Area, the USER must “Log in” using the email address and password created in the registration form, in accordance with the complexity rules established on the website at any given time.
Users are responsible for the proper custody and confidentiality of any identifiers and/or passwords selected during registration and undertake not to transfer their use to third parties or allow access by others.
Users must also immediately notify the Controller of any event that may allow the misuse of identifiers and/or passwords, such as theft, loss or unauthorised access, so that they can be cancelled immediately.
Rights of data subjects
You have the right to access your data and obtain confirmation of its processing, as well as a copy of the personal data being processed. You have the right to update it and request the rectification of inaccurate data, or request its erasure when the data is no longer necessary for the purposes for which it was collected. You may request the restriction of processing and object to it by withdrawing your consent, as well as exercise your right to data portability. You also have the right not to be subject to decisions based solely on automated processing of your personal data. You can exercise your rights by contacting us at contacto@lclasers.com.
If you consider that your rights have not been properly addressed, you have the right to lodge a complaint with the supervisory authority, the Spanish Data Protection Agency, at www.aepd.es.
Processing of minors’ data
Anyone who provides data through the forms on this website and accepts its processing declares that they are over 14 years of age; access to and use of the website by minors under this age is prohibited. If the Controller detects at any time that a minor under 14 has provided personal data, we will delete it. Parents or guardians may in any case contact LASERCOMERCIAL ENTERPRISE S.L. to block the account of minors in their care who have registered using a false identity.
Social networks
The purpose of tools such as Facebook, Instagram, LinkedIn, YouTube or other social networks is to give visibility to and disseminate the activities carried out by our organisation. These tools store personal data on the servers of the respective services and are governed by their own privacy policies. We recommend reviewing the terms of use and privacy policy of each social network when registering, taking into account the different privacy settings available for the user profile. More information is available in our Social media privacy policy.
The Controller also reserves the right to remove from its social networks any information published by third parties that breaks the law, incites others to do so or contains messages that undermine the dignity of individuals or institutions, as well as the right to block or report the profile that posted such messages.
Cookies
A cookie is a small file that is downloaded and stored on the user’s computer when they access a website. Among other things, cookies allow a website to store and retrieve information about the browsing habits of a user or their device and, depending on the information they contain and how the device is used, they can be used to recognise the user.
Users can prevent cookies from being generated by selecting the corresponding option in their browser. For more information, please read our Cookie policy.
Last updated: 02/09/2026